1. Processing Time:

• Orders are typically processed and shipped within 1-3 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional events.

2. Shipping Methods:

• We offer the cheapest shipping options to cater your needs. Available shipping methods and estimated delivery times will be provided at checkout. Please choose the option that best suits your requirements.

3. Shipping Locations:

• We currently ship to United States & Puerto Rico. If your location is not listed, please contact our customer service for assistance and we will make it happen. 

4. Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed at checkout before you complete your purchase.

5. Tracking Information:

• Once your order has been shipped, you will receive an email with tracking information. This will allow you to monitor the progress of your shipment and estimate its arrival.

6. Customs and Duties:

• International orders may be subject to customs duties and taxes imposed by the destination country. These fees are the responsibility of the customer. Please check with your local customs office for information on potential charges.

7. Lost or Delayed Shipments:

• While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by external factors such as weather conditions, customs processing, or other unforeseen circumstances. If your shipment is significantly delayed, please contact our customer service for assistance.

8. Incorrect Shipping Information:

• It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address before completing your purchase. If an incorrect address is provided, we cannot be held responsible for lost or misdelivered packages.

9. Shipping Restrictions:

• Some products may be subject to shipping restrictions due to size, weight, or other factors. Any such restrictions will be clearly indicated on the product page.

10. Returns Due to Shipping Issues:

• If your order is returned to us due to an incorrect address or other shipping issues, we will contact you to arrange reshipment. Additional shipping charges may apply.

By placing an order with Get Active Sportswear, you agree to the terms and conditions outlined in this Shipping Policy. If you have any questions or concerns, please contact our customer service team at getactive@activesportswear.co for assistance.